Privacy policy

What we collect

If you submit a form or text us, we collect the name and mobile number you give us and whatever you choose to tell us about why you are getting in touch. If you become a patient, we hold clinical records as required by Florida law and HIPAA.

How we use it

To reply to you, to provide care, and to hold the records we are legally required to hold. We do not sell your information, and we do not share it with third parties for their own marketing.

Text messages

If you text us or give us a mobile number, we reply by text. We will not add you to a marketing list unless you separately opt in. Reply STOP at any time to stop all messages; message and data rates may apply.

Photography

Clinical photographs are taken as part of assessment and are held in your record. They are never published, shared or used in marketing without a separate written release that names the specific use. You can withdraw that release at any time and we will remove the images from anything we control.

Discretion

For men's health patients specifically: card statements read "Ageless Health," nothing is mailed to your home address with the clinic name on it, and consultations happen in a closed room rather than at a front desk.

Your rights

You can ask for a copy of your record, ask us to correct it, or ask what we hold. Email us and we will respond within the timeframe the law requires.

Contact

Questions about this policy go to our privacy contact at the email address in the footer.